Privacy Policy
This privacy policy sets out how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
Information We Collect
We may collect the following information:
- Your name and contact details (email address, phone number, delivery address)
- Order and transaction history
- Payment information (processed securely via our payment provider — we do not store card details)
- Information you provide when contacting us
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders
- Send you marketing communications where you have opted in
- Improve our products and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. These parties include payment processors and delivery partners.
Security
We are committed to ensuring your information is secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your information.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some functionality.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: [Your email address] or [Your postal address].
This policy was last updated in [Month Year].